Reviews
We encourage all input to help us grow and better understand the needs of the individual.
Our customers are at the heart of everything we do, and their feedback speaks volumes about our commitment to quality and service. From homeowners to builders and designers, we take pride in delivering exceptional flooring solutions that exceed expectations. Don’t just take our word for it—see what our satisfied clients have to say about their experience with us!
Posted onTrustindex verifies that the original source of the review is Google. Rather than assuming the root cause Linda investigated and determined it was different. Mapped out remediation steps and made them happen. Followed up on each step. Kept us updated on timing and status. Very pleased with the effort.Posted onTrustindex verifies that the original source of the review is Google. Great company to work with! I have used them for many years not only with my properties but with my clients homes as well. Great crew and great workmanship! Linda is always willing to go above and beyond to make my clients happy!!! I have used them for carpet, luxury vinyl plank flooring and refinishing hardwoods. If you want quality work, give them a call 📞 😉 Denise Matthews Real Estate BrokerPosted onTrustindex verifies that the original source of the review is Google. Linda and her team replaced the carpet throughout our entire upstairs and we couldn't be happier with the results! Linda came out to our home several times to make sure we got the color and texture just right. Her installers were fantastic; they were incredibly careful moving all our furniture, installed the carpet efficiently, and moved everything back in less than half the time originally quoted. Can't recommend enough!Posted onTrustindex verifies that the original source of the review is Google. I couldn’t be happier with the work Linda did on our floors! She took the time to understand our vision and provided great recommendations on materials and style. The installation was quick, precise, and the craftsmanship is top-notch. I highly recommend Builder Decor for anyone looking to enhance their space with expert design and flawless execution!Posted onTrustindex verifies that the original source of the review is Google. Working with linda and her team was a delight from start to finish-we had a small project to redo the floors in my daughter‘s room and we were hoping to do it on a short timeline so it could be on time for her birthday. Linda made a point to get it done so that my daughter could have it done on her actual birthday and everything looks beautiful. Linda has extraordinary knowledge about all types of flooring and was able to guide me through the process so that I felt comfortable with all of the decisions. We are planning to do additional flooring projects in the near future, and we will most definitely use Linda and her team. Flooring decor has my highest recommendation!Posted onTrustindex verifies that the original source of the review is Google. We had Builder Decor recently complete 3 different projects at our 100 year old home. We had some damaged original hardwood floorboards replaced and refinished, they look amazing now and like new! We also had some boards replaced on our patio and upstairs. Linda was fantastic to work with, quick to respond via phone or text, and provided exactly what we were looking for in a timely fashion. I highly recommend them especially for older Richmond homes!Posted onTrustindex verifies that the original source of the review is Google. The entire team at Builder Decor did a awesome job with our flooring, clean, professional and very respectful!Posted onTrustindex verifies that the original source of the review is Google. Builder Decor did an incredible job refinishing ,adding hardwood floors, and staining them in our kitchen and Florida room. We are beyond thrilled with the final result. Highly recommended!Posted onTrustindex verifies that the original source of the review is Google. We have now had almost our entire second floor done by Builder Decor. They have installed LVP in three rooms and carpet in our entire loft area. They are extremely professional, timely and meticulous with their work. Linda and her husband are lovely to work with, and we could not be happier with how all of the flooring turned out. Even when there was an unexpected issue with a gap from where the old carpet came out and the new carpet was put in, they very quickly came and installed shoe molding to correct the issue. I highly recommend Builder Decor. We were introduced to them by Kirstie Milne with Honeyhome Designs who has basically helped transform our home into everything we have hoped for.Posted onTrustindex verifies that the original source of the review is Google. Linda Penn is a great contractor to work with. She is amazingly thorough and makes sure the client is happy. We had a few things come up during our hardwood floor refinishing, and she was dedicated to resolving all things to our complete satisfaction. She takes the stress off by coordinating all the different pieces in play and staying in touch throughout each step.Load more